Où sommes-nous
Nous pouvons vous aider
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Headquarters
Micro-Star Int'l Co., Ltd.
- Tel: +886-2-3234-5599 (REP)
- Fax: +886-2-3234-5488 (REP)
- Address: No. 69, Lide St., Zhonghe Dist., New Taipei City 235, Taiwan
- Website: https://www.msi.com/
- Online Customer Service: Service Request : Click Here
- Whistleblower: audit@msi.com
- Note: Non-Whistleblower issues please use above Online Customer Service
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Canada
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Sales & Marketing:
- Notebook/Desktop System Sales Department: Email Form
- Notebook/Desktop System Marketing Department: Email Form
- VGA and Motherboard Sales Department: Email
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Technical Support: CAsupport@msi.com
- (English) AIO & Notebook & Gaming Desktops & Monitor: 1-888-447-6564 Hours: Mon. to Sun. 24 hours (Closed for Public Holiday)
- (French) AIO & Notebook & Gaming Desktops & Monitor: 1-888-227-6210 Hours: Mon-Fri (7:00AM - 4:00PM PST)
- VGA & Motherboard Tel: 1-844-887-0188 Hours: Mon-Fri (9:00AM - 6:00PM PST)
- All Other Product Lines (Power Supply, Storage, Liquid Cooling, Gaming Gear, etc) Tel: 1-844-887-0188 Hours: Mon-Fri (9:00AM - 6:00PM PST)
- RMA Customer Service (Canada): usrma@msi.com
- 1-888-447-6564, Hours: Mon. to Sun. 24 hours (Closed for Public Holiday)
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1-888-227-6210, Hours: Mon-Fri (9:00AM - 5:30PM PST)
- Repair Center Address:
- 300 Alden Rd, Markham, ON L3R 4C1
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Sales & Marketing:
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USA
- Address: 901 Canada Court, City of Industry, CA 91748
- Tel: 1-626-913-0828
- Technical Support:
- AIO & Notebook & Gaming Desktops & Monitor: 1-888-447-6564 Hours: Mon. to Sun. 24 hours (Closed for Public Holiday)
- VGA & Motherboard: 1-626-271-1004 Hours: Mon-Fri (9:00AM - 6:00PM PST)
- All Other Product Lines (Power Supply, Storage, Liquid Cooling, Gaming Gear, etc) Tel: 1-626-271-1004 Hours: Mon-Fri (9:00AM - 6:00PM PST
- Enterprise Platform Solutions: 1-888-481-0886 Hours: Mon-Fri (8:00AM - 5:00PM PST)
- Customer Service / RMA : 1-626-271-1004
Online Customer Service - Sales Department : USsales@msi.com
- Marketing Department : usmarketing@msi.com
- FAX:
Technical Support & RMA: 1-626-400-5701
Sales & Marketing: 1-626-913-0818
HR Department: 1-626-913-0819
Accounting Department: 1-626-714-3951
website: https://us.msi.com
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Mexico
- Servicio de garantía
- Para más información sobre su Garantía de Notebook / PC todo en Uno (AIO), o para Soporte técnico, favor de llamar al:
- Tel (Línea de asistencia MSI): 55-3867-7246
- Horario: Lunes a Viernes 6:00AM ~ 7:00PM PST
- Para garantía expirada de Tabletas, Notebook o PC todo en uno (AIO) de MSI, por favor contacte al centro autorizado de MSI, SMS en Mexico:
- City: Mexico City
- Address: Av. Gustavo Baz Km 12.5 San Pedro Barrientos, Tlalnepantla, Estado de Mexico,Mexico. CP 54010
- SMS Tel (Reparaciones):5550911822
- Horario: Lunes a Viernes 08:00 – 18:00
- SMS ofrecerá la cotización sobre productos o parte fuera de la garantía al cliente.
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Brazil
COLEÇÃO INDÚSTRIA E COMÉRCIO DE INFORMÁTICA, TELECOMUNICAÇÕES E ELETRÔNICA LTDA.
- Av. Doutor Messias Barros, 1515 Dist. Indl. Miguel de Luca Varginha – MG CEP 37072–003
- TEL: 0800-727-0678
- E-mail: rma@coletek.com.br
- Website: http://www.coletek.com.br/2013/suporte_rma.php
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Sede Central de América Latina
- Dirección: 901 Canada Court, City of Industry, CA 91748 U.S.A.
- Tel: + 1-626-913-0828
- Horario de Atencion : Lunes-Viernes (9:00AM - 6:00PM PST)
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Para enviarnos un e-mail, por favor diríjase a alguna de las siguientes direcciones:
Departamento de Placas Madre, Tarjetas de Video & AIl-in-One PC - Ventas: Ventas_latam@msi.com
- Marketing: LatamMarketing@msi.com
Departamento de Notebook PC y Tablet
- Tel: + 1-305-591-2229
- E-mail: ventasnotebooklatam@msi.com
Centros de Servicio Autorizados para Notebooks en Latinoamérica
Por favor ir a la página de Servicio y Soporte en la Sección de Centros de Servicio.
- Departamento de Soporte Técnico RMA(toda linea de productos)
- RMA: rma_latam@msi.com o marcando 1-305-591-2229 (opcion 5)
- Soporte técnico: LatamSupport@msi.com o marcando 1-305-591-2229 (opcion 5)
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FAX:
Soporte Técnico & RMA : +1-626-581-1551
Ventas & Marketing: +1-626-913-0818
Departamento de RR.HH. : +1-626-913-0819
Departamento Contable: +1-626-913-0897
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Czech
- Tel : +420 538 890 430
- Add : Areal Slatina, Green Building, Tuřanka 115, 627 00 Brno, Czech Republic
- Website : https://cz.msi.com/
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Germany
- Tel : +49-69-40893-0
- Fax : +49-69-40893-202
- Website : https://de.msi.com/
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Italy
MSI Italy S.r.l
- Tel (per uffici Marketing e Sales): +39 02 94751570
- Website: https://it.msi.com/
- Email Generale: it.info@msi.com
- Email Assistenza: it.assistenza@msi.com
- Ticket Online: https://register.msi.com/
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Netherlands Mystar Computer B.V.
- Tel : +31-40-267-6600
- Add : Ekkersrijt 6050,5692 GA Son, The Netherlands.
MSI COMPUTER EUROPE B.V.
- Tel : +31-40-267-6100
- Add : Science Park Eindhoven 5706 5692 ER Son, The Netherlands
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Poland MSI Polska Sp. z o.o.
- Add: ul. Magazynowa 1, 55-040 Bielany Wrocławskie Poland
Administracja / Recepcja
- TEL: (+48) 71 710 52 00
Serwis/Gwarancje
- TEL: (+48) 71 881 10 16
- E-mail: serwis@msi.com (naprawy gwarancyjne, pogwarancyjne, sprzedaż części)
- Godziny pracy:od poniedziałku do piątku w godz. 8:00-16:00.
Wsparcie techniczne
- TEL: (+48) 71 306 70 74
- E-mail: info.pl@msi.com
- Godziny pracy:Na zgłoszenia odpowiadamy od poniedziałku do piątku w godzinach 8:00 -16:00 (infolinia czynna jest od wtorku do czwartku w godz. 11:00 - 15:00).
Obsługa promocji
- E-mail: promocje@msi.com
- Godziny pracy:Od poniedziałku do piątku w godz. 08:00 – 16:00
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Portugal
MSI Iberia
- Telefone: +34 93 184 55 42
- Informação: infomsiiberia@msi.com
- Suporte técnico: portugalsupport@msi.com
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Russia RUSSIA
ООО "ЭмЭсАй Компьютер"
Россия, Москва
Tel : +7-495-981-4509
Fax : +7-495-981-4508
Website: https://ru.msi.com/
Email техподдержки:
rusupport@msi.com
Телефоны хот-лайн:
(+7) (495) 981 4509,
8 800 700 77 08
Часы работы: Пн-пт 9:00-13:00/14:00-18:00 (в выходные и праздники не работают) -
Spain
MSI Iberia – Península Ibérica y Canarias
- Información sobre márketing y ventas: 931 845 542
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Tramitación de garantías y soporte técnico: 900 994 808 (desde teléfonos fijos) / 911 983 163 (desde teléfonos móviles) / 922 824 220 (desde Islas Canaria
*Cargo de la llamada de acuerdo con las tarifas de los operadores
Email
- Información general: infomsiiberia@msi.com
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Soporte técnico y tramitación garantías
España: spainsupport@msi.com
Portugal: portugalsupport@msi.com
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Turkey
- Service Tel : +90 212 288 42 30
- Mail : info-tr@msi.com
- Website : https://tr.msi.com/
- Service Mail : bilgi@servispoint.com
- Service : www.servispoint.com
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United Kingdom Customer service and repair service hotline: +44 870 820 0009
Sales and promotion: +44 203 608 5252
Address: 10th Floor, The Tower, CP house, 97-107 Uxbridge Road, London, W5 5TL, UK
Email us:- General enquiry, product registration, repair service and warranty : uksupport@msi.com
- Sales and promotion for laptops: uknotebook@msi.com
- Technical support: uktechsupport@msi.com
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Ukraine
Micro-Star International Co., Ltd. (Ukraine)
Представництво:- Add: БЦ “Каньон”, офіс 2.7, Ярославська, 56а, 04071, Київ, Україна
- Телефон Представництва: +380-44-379-29-30
- E-mail: uamarketing@msi.com
- E-mail: uaservice@msi.com
- Website : https://ua.msi.com/
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France
- Service client
- Téléphone: 01.79.86.79.40 (prix d’un appel local)
- E-mail: par l’intermédiaire de la plateforme https://account.msi.com/login
- Horaires d'ouverture: du lundi au jeudi de 9h à 17h sans interruption, les vendredis de 9h à 12h30 et de 13h30 à 17h
- Remarque: https://cs.msi.com
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Hungary
- Email: see-sales@msi.com
- Add: Office 3037, 3rd floor, 48-66/B Lajos Street, 1036 Budapest, Hungary
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Nordic Europe
- Tel: +46 313088330 ext. 76981 (*For notebook related inquiries only)
- Add: Room 1306, Åvägen 24, 412 51 Göteborg, Sweden
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Nordics Micro-Star Netherlands Holding B.V. Sweden Branch filial
- Tel: +46 313088330
- Website: https://se.msi.com/
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Australia
- Tel: 1300 222 688
- Fax: +61-2-9748-0799
- Add: 40/-7-9 Percy St Auburn NSW 2144 Australia
- Website: https://au.msi.com/
- E-mail: Service Request : Click Here
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China
微旭商贸(上海)有限公司
微旭商贸(上海)有限公司是微星科技在大陆的全资子公司,主要负责微星品牌电脑、主板、显示卡等产品在中国大陆地区的行销推广及售后服务。 以制造主板及显卡起家,跨足消费电子及商务应用市场,其产品线延伸至笔记本电脑、All-in-One桌机、服务器、工作站计算机、工业计算机、智能型家电、车用电子、准系统、多媒体及通讯产品等等。 不仅对客户、员工、股东负责任,同时也力行企业承诺,为社会责任及环境保护尽一份心力。 以不断创新 精彩随型为核心价值,客户满足及服务完美为努力方向。
联系人:汪先生
联系电话:+400-828-8588
上海总部
- 电话: +400-828-8588
- 传真: +86-021-22230599
- 地址: 上海市 普陀区云岭东路 609号汇银铭尊 1号楼 805室
北京分公司
- 电话: +86-010-60958088
- 传真: +86-010-60958099
- 地址: 北京市朝阳区工人体育场北路8号三里屯SOHO办公C座2201室
成都办事处
- 电话: +86-028-85292684
- 传真: +86-028-85232380
- 地址: 成都市航空路一巷50号绿地GIC 2栋1单元1103室
武汉办事处
- 电话: 027-87660781
- 地址: 武汉市洪山区街道口京韵花园C座2301室
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Japan
- Tel : 0570-093-700
- Website : https://jp.msi.com/
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Korea
- Tel : +82-2-2068-4038
- Fax : +82-2-2068-4315
- Add : "Ace hightechcity 208ho 1-1dong, No.55-20, mullaedong 3ga, yeongdeungpo-gu, Seoul,Korea"
- Website : https://kr.msi.com/
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Malaysia
- Tel : + 60 3 7931 6599
- Hot Line : 1300-22-1986
- Website : https://my.msi.com
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Thailand
- Tel : +66 (0)2 694 1787
- Add : 8th Floor, 202 Ratchadapisek Rd., Huay Kwang, BKK, Thailand
- Mail : TH@msi.com
- Website : https://th.msi.com
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Vietnam
- Tel: 1900.633.402
- Add: 99 Nguyen Thi Minh Khai, Ben Thanh Ward, District 1, Ho Chi Minh city 70000
- Website: https://vn.msi.com
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Indonesia
- Tel: (+62) 2166677267
- Tel: (+62) 2166676912
- Add: The Honey Lady Building, Lt 5, Unit #503 Kawasan CBD Pluit, Jln. Pluit Selatan Raya No. 1 Jakarta Utara 14440
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Philippines
MSI Philippines Representative Office
- Tel: (+632) 8470-3552
- Mail: Service Request : Click Here
- Website: ph.msi.com
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India
For Laptop
- Tel: +91 11 4748 4000
- Email: indiaservicenb@msi.com
- Working Hours: Mon to Sat 0830 to 1730 (Sundays and Holidays closed)
- Note: This region is not covered under MSI authorized Global Travel Performance Assurance.
- Major Cities Location: Ahmedabad / Bangalore / Bareilly / Bhubaneshwar / Chandigarh / Chennai / Cochin / Coimbatore / Dehradun / Delhi / Goa / Guwahati / Gwalior / Hyderabad / Indore / Jaipur / Jalandhar / Jodhpur / Kanpur / Kolkata / Lucknow / Ludhiana / Mangalore / Mumbai (Andheri) / Mumbai (Lamington Road) / Nagpur / Pune / Raipur / Trivendrum / Vijayawada / Visakhapatnam
For Component
- Tel: +91-7428769674
- Email: indiaservice@msi.com
- Working Hours: Mon to Sat 1000 to 1800 (Sundays and Holidays closed)
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Dubai
- Tel: +971- 4 – 5136016
- Address: Unit 2809, Tiffany Tower, Jumeirah Lakes, Towers, Dubai, United Arab Emirates